Privacy Policy

At DealBana Marketing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or make a purchase from us.

This policy is governed by the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), as applicable to businesses operating in India.

We collect the following categories of personal information:

• Identity & Contact Data: Full name, email address, phone number, and delivery address provided during registration or checkout.
• Payment Data: Billing address, payment method type, and transaction reference numbers. Complete card details are handled solely by our payment gateway partners and are not stored on our servers.
• Usage Data: IP address, browser type, pages visited, time spent on pages, referral URLs, and device information, collected automatically via cookies and analytics tools.
• Order Data: Products purchased, order history, subscription preferences, and customer support interactions.

We use your personal information for the following purposes:

• To process and fulfill your orders and manage subscriptions.
• To communicate order confirmations, shipping updates, and delivery notifications.
• To provide customer support and respond to inquiries.
• To send promotional emails and offers, where you have opted in (you may opt out at any time).
• To improve our website, detect fraud, and maintain security.
• To comply with applicable legal obligations under Indian law.

We do not sell your personal data to third parties. We share your data only with trusted partners who assist us in operating our business, under strict confidentiality obligations:

• Logistics & Courier Partners: Name, phone number, and delivery address are shared with third-party courier services (e.g., Delhivery, BlueDart, India Post) to fulfill shipments.
• Payment Gateways: Payment information is processed by our secure gateway partners in compliance with PCI-DSS standards.
• Analytics Providers: Anonymized or aggregated usage data may be shared with analytics platforms to improve our service.
• Legal Authorities: We may disclose data if required to do so by law, court order, or governmental authority in India.

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function (e.g., shopping cart, login session).
• Analytics Cookies: Track usage patterns to help us improve our website.
• Marketing Cookies: Used to deliver relevant advertisements, subject to your consent.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.

Order and transaction records are typically retained for a period of 7 years in compliance with Indian tax regulations. Account data is retained until you request deletion, after which it is securely erased.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, disclosure, or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

Under applicable Indian law and our own commitment to transparency, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time by clicking "Unsubscribe" in our emails.

To exercise any of these rights, please contact us at dealbanamarketing@gmail.com.

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take immediate steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

For any privacy-related questions, concerns, or requests, please contact our team:

• Business Name: DealBana Marketing
• Email: dealbanamarketing@gmail.com
• Phone: +91 93155 92673
• Address: Local Shopping Complex, B-16, Padam Nagar, Sarai Rohilla, Delhi-110007